SMS Texts

Today’s clientele often live fast hectic lives with many demands on their time; it’s understandable that sometimes they can forget their salon appointment!........ But on that busy day you have just had to disappoint a good customer because you have no appointments available, all your stylists and therapists are completely full today. Only to find that your next client did not turn up for his or her appointment leaving your staff idle, a good customer disappointed and often frustrated not to mention the loss to your business.

Well “no show” clients can be a thing of the past, Salon Iris has the ability to send both e-mail or e-mail to SMS Text messages to your clients to remind them of there upcoming appointments, with our integrated direct e-mail / integrated e-mail to SMS text service your business need never experience salon “No Shows” again! With Salon Iris easily taking control & gently reminding your clients of their upcoming visit.

Salon Iris can e-mail and text your clients their appointment reminders 24, 48 or 72 hours in advance, all you need is a valid e-mail account with an internet service provider. In addition to this service it is possible to configure Salon Iris to text their upcoming appointment directly to your client’s mobile phone through E-mail to Text messaging. All you need do is to purchase your texts from a reputable text service provider, we recommend purchasing these text message bundles from Textmagic.

Salon Iris ltd does not charge for this extra service and it is available on the Standard version of Salon Iris and above however, you will need to purchase texts from a service provider, these costs will of course vary depending on your business type, location & actual client daily turnover. As an example, a salon with 40 clients a day will need to purchase approximately 800 texts per month, the average cost per text being approximately 6p. For a full price list of Message Bundles from Textmagic Click Here. The advantage of the Salon Iris text system ensures that your business is not tied to any one text service provider, no oppressive long term contracts with minimum monthly spending commitments. Salon Iris ltd putting service first.

Now before you setup the texting service in Salon Iris you will first need to setup your email account.

Here are the details you need to setup your email service within Salon Iris;

•Your email address

•Your email SMTP details (this varies by supplier and is freely available from that supplier)

•Your username

•Your account password.

Please note that our support team cannot assist you with these details as this is your private information.

Tip! Do not use free email services such as Hotmail Gmail etc... as they will not work with Salon Iris. Also do not use personal email addresses for business communication with clients as this can look unprofessional. If you do not have a business email address your can purchase one here from our recommended hosting company 1 And 1. This facility only costs pennies a month and is ideal for projecting a professional image for your business.

Click Here to Download step by step instructions on how to set up these facilities. (Word Doc)

Click Here to Download step by step instructions on how to set up these facilities. (.PDF)